Frequently asked questions

Use a soft tape to measure the circumference of the neck (for a collar) or of the chest just behind the front legs (for a harness), then check the size chart on the Products page. If your dog is between two sizes, choose the larger one.

Every HEXA webbing colour is available in every width, so you can build a full set in one colour or combine two.

HEXA PVC webbing absorbs neither water nor odour. It does not soak, does not get heavy and does not smell after the sea or mud. No waterproofing spray is required.

HEXA webbing up to 630 kg depending on width, AISI 304 stainless triangle ring up to 500 kg, 7003 aluminium swivel up to 400 kg, 7003 aluminium carabiner up to 400 kg and acetal buckle with a breaking strength up to 55 kg. All figures are listed on the Materials & Quality page.

We use AISI 304 stainless steel and anodised aluminium alloys chosen for wet and salty environments. A rinse with fresh water after the beach keeps the finish looking new.

The webbing works down to -40°C and resists UV radiation. The acetal buckle stays safe down to -20°C.

Rinse with lukewarm water and, where needed, use a little neutral soap and a sponge. Avoid solvents, bleach and hard brushes. No washing machine and no drying in the shade required.

Yes. Carabiners, swivels and buckles are replaced individually, so a product is never lost over a single component. Contact your point of purchase or us directly.

We choose to sell through partners, so you can see and try the gear in person and get local support. See the “Where to buy” page.

For retail we will point you to our partners. For registered businesses, sales are wholesale, see the B2B page.

Assessed case by case. There is no minimum order for items in stock. Custom production starts at 10 pieces per colour and webbing width.

Yes, we ship to Cyprus and the rest of the European Union through partner couriers. Cost is calculated by weight and destination.